Privacy Policy

1. Introduction

SSBhakthi ("we", "our", "us") provides devotional content, Panchangam data, astrology-based calendars, stotras, and premium features through our mobile apps (iOS & Android) and website.

This Privacy Policy explains what information we collect, how we use it, how we store it, and how you can contact us for support, account deletion, or bug reporting.

By using SSBhakthi, you agree to this policy.

2. Information We Collect

A. Account Information

If you create an account or use Sign-in services, we may collect:

• Name
• Email address
• Phone number (optional)
• Password (securely hashed)
• Preferences (language, devotional categories, saved stotras)

B. Location Information (Optional)

We request location permission to provide accurate:

• Panchangam
• Sunrise/Sunset
• Rahukalam / Yamagandam
• Regional calendar timings

You may deny location permission and manually select your location.

C. Device & Usage Information

We automatically collect:

• Device model & operating system
• IP address
• App version
• Crash logs
• Screen size
• Anonymous analytics data

D. Subscription & Payment Information

For premium subscriptions:

• iOS purchases are handled by Apple App Store
• Android purchases are handled by Google Play

We do not store full payment card details. We only receive transaction IDs needed to validate your subscription status.

E. User Content

• Saved favorites
• Downloaded content
• Bug reports submitted through the app
• Messages sent to support

3. How We Use Your Information

We use collected information to:

• Manage your account
• Provide accurate calendar and Panchangam data
• Improve app performance
• Send optional notifications
• Detect and fix bugs
• Provide customer support
• Validate subscriptions
• Maintain service security

We do not sell your personal data.

4. How We Share Your Information

We may share limited data with trusted service providers:

• Firebase (authentication, analytics, crash reporting)
• AdMob (for showing ads)
• Google Analytics
• Apple App Store & Google Play for purchases
• Email provider for support communication

All partners follow strict security rules and do not sell your data.

We never share:

• Personal stotra preferences
• Saved data
• Passwords

5. Data Storage & Security

Your data is stored on secure, encrypted servers.

We use:

• HTTPS for all communication
• Encrypted password storage
• Strict access control
• Regular security reviews

6. Account Deletion (Required by Apple & Google)

You can delete your account at any time using one of the following:

A. In-App Account Deletion

Inside the SSBhakthi App: Profile → Settings → Delete Account

Your account and personal data will be permanently deleted within 24–48 hours.

B. Support Request Email

You may email: 📧 contact@ssbhakthi.com

Your identity will be verified and your data deleted within 48 hours.

Once deletion is complete, your data cannot be recovered.

7. Support, Contact & Bug Reporting

We provide a dedicated Support Page for all user issues: 🌐 https://www.ssbakthi.com/support

How to Contact Support

• Email: contact@ssbhakthi.com
• Support Page: Contact form available 24x7
• Response time: 1–2 business days

Bug Reporting

You can report bugs through:

• In-app Report a Bug form
• Support Page Bug Report Form
• Email: contact@ssbhakthi.com

Bug reports may include:

• Description of issue
• Optional screenshots
• Device information (with your consent)

Account Issues

Support can help with:

• Login problems
• Password reset
• Subscription issues
• Data correction
• Account deletion request

8. Cookies & Tracking

We use cookies on our website for:

• Analytics
• Login sessions
• Language preferences

You can clear cookies anytime from your browser settings.

9. Advertisements

The Android app may display ads using:

• Google AdMob
• Firebase Ad Network

Ads may use anonymized identifiers to improve relevance.

The iOS version may show limited ads depending on App Store policies.

10. Children's Privacy

We do not target users under the age of 13. If you believe a child has created an account, contact us for immediate deletion.

11. Data Retention

We keep your data only as long as:

• Your account is active
• Required for app functionality
• Required by law

After account deletion, all user data is permanently erased within 48 hours.

12. Your Rights

You have the right to:

• Access your personal data
• Modify your profile information
• Disable permissions (location, notifications)
• Delete your account anytime
• Contact support for help

On iOS, permissions can be revoked via: Settings → SSBhakthi

13. Changes to this Privacy Policy

We may update the policy as needed. Updates will be posted on our website with a new "Last Updated" date.

14. Contact Information

For any privacy or support-related question: